Publications

Please select from the following types of Optima publications:

 

Fact sheets

1 Compensation and Insurance

2 Home improvement leaflet

3 Water meter leaflet

4 Sheltered Housing

5 Key Safe

6 Paying rent

7 Tenants responsibility for repairs

8. Mutual Exchange

9. Ebico

 

Leaftlets

Sheltered Housing

Service Standards

Anti-Social Behaviour

How to make a complaint

How to contact us

Concierge Security Service

Dealing with Harassment

Rent Charges Explained

Resident Involvement

Paying Your Rent

Independent Living: Aids and Adaptations

Other publications

Big Picture

Big Picture 2

Big Picture 3

Big Picture 4

Repairs Handbook

Tenants' Handbook

Say Optima

July / August 2008

May / June 2008

March / April 2008

January / February 2008

November / December 2007

September / October 2007

July / August 2007

May / June 2007

March / April 2007
January / February 2007

November / December 2006

September / October 2006

July / August 2006

May / June 2006

March / April 2006

January / February 2006

November / December 2005

September / October 2005

July / August 2005

May / June 2005

March / April 2005

January / February 2005

November / December 2004

September / October 2004

July / August 2004

May / June 2004

March / April 2004

January / February 2004

 

Annual Reports

2006-2007

2005-2006

2004-2005
2003-2004

2002-2003

2001-2002

2000-2001

1999-2000

Accounts

Year ending 31 March 2006

Year ending 31 March 2005 

Year ending 31 March 2004

 

Charity Commission Annual Return

Full Annual Return 2005

Summary Information Return 2005