Contact Us

In this section you will find information about:

• Our office hours, key contact details and location.
• Detailed directions to our offices.
• Times when our offices are closed for training or over a bank holiday
• Online forms to:
  • Give us your feedback, be that a piece of praise, a comment or suggestion about a service or a minor complaint.
  • Make a complaint for any serious issues you would like dealt with formally. If you wish to take a complaint to the Housing Ombudsman, this form must be completed. The Obudsman will not consider complaints that have not been through our internal procedures. There's more detail about the process in this section.

• You'll also find the following forms in the Residents section to:
  • Report anti-social behaviour
  • Report a repair
  • Report issues with cleaning and grounds maintenance
  • Request a replacement key fob
  • Contact your Housing Officer
  • Contact the Income Recovery Team
  • Find out more about resident involvement.

Last updated: 20-05-2010