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Getting involved

Why is it important to get involved?

Residents are the best people to tell us what we can do better because they know what it’s like to live in our homes and use our services, and so they are in the best position to help us shape, influence, and monitor the services that we provide.

We are looking for people who are interested in what’s going on around them and would like to influence the way our services and standards are delivered. No special skills or qualifications are required and by working in partnership with you, we can make sure that we provide services that you want and value.

Optima Community Association can offer you a variety of ways to get involved and we are always looking to develop new opportunities to get closer to our customers and their views. It doesn’t have to be time consuming or complicated and if you want to get involved you can be sure of a warm, friendly welcome and the support of a team who really want to work with you.

If you would like to know more about how to get involved, contact the Community Involvement Team on  0121 622 7600 or email ri@optima.org.uk



Calendar

Ways to get involved
button : meet the team
Meet the team


Equality & Diversity 
 


Forms
& Surveys


Customer Involvement Strategy
button : work with children
Working with
children

Projects and
events
What's going on
  • Garden Competition

    Garden Competition 2013

    This is the sixth year of our garden competition, where Optima residents can come forward and celebrate all that is green and colorful in our communities by entering their gardens into one of our six categories.

    • details and entry information
  • Treasure Chest

    Community Treasure Chest

    The Community Treasure Chest is a small pot of money that is available to Optima residents, and local community groups or organisation that provide services within the Optima area or to our residents.

  • Journey to Excellence

    Join us on our Journey to Excellence

    Help us make your housing association a smarter and more efficient organisation that will deliver the sort of services you need in the future.

  • Repairs Review

    Great Big Repairs Review

    There were a number of positive comments, and many of you said you were satisfied with the current service levels. This is good to hear as a lot of improvements have been made in recent years.

  • Small Changes

    Small Changes BIG Difference

    If you would like to find out some of the advantages of getting involved then please watch this short film from the Aster Group.

    
 
Logo : Part of West Mercia Housing Group
Logo : Investors in ExcellenceLogo : iN business for neighbourhoods Logo : Investors in People Logo : Positive About Disabled People
Logo : Creating places where people are proud to live and work
Optima Community Association :: St Thomas House :: 80 Bell Barn Road :: Lee Bank :: Birmingham :: B15 2AF :: T 0121 687 3111 :: E info@optima.org.uk