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Getting involved
Why is it important to get involved?
Residents are the best people to tell us what we can do better because they know what it’s like to live in our homes and use our services, and so they are in the best position to help us shape, influence, and monitor the services that we provide.
We are looking for people who are interested in what’s going on around them and would like to influence the way our services and standards are delivered. No special skills or qualifications are required and by working in partnership with you, we can make sure that we provide services that you want and value.
Optima Community Association can offer you a variety of ways to get involved and we are always looking to develop new opportunities to get closer to our customers and their views. It doesn’t have to be time consuming or complicated and if you want to get involved you can be sure of a warm, friendly welcome and the support of a team who really want to work with you.
If you would like to know more about how to get involved, contact the Community Involvement Team on 0121 622 7600 or email ri@optima.org.uk
What's going on
Garden Competition 2013
This is the sixth year of our garden competition, where Optima residents can come forward and celebrate all that is green and colorful in our communities by entering their gardens into one of our six categories.
- details and entry information
Community Treasure Chest
The Community Treasure Chest is a small pot of money that is available to Optima residents, and local community groups or organisation that provide services within the Optima area or to our residents.
Join us on our Journey to Excellence
Help us make your housing association a smarter and more efficient organisation that will deliver the sort of services you need in the future.
Great Big Repairs Review
There were a number of positive comments, and many of you said you were satisfied with the current service levels. This is good to hear as a lot of improvements have been made in recent years.
Small Changes BIG Difference
If you would like to find out some of the advantages of getting involved then please watch this short film from the Aster Group.